Delivery & Returns

 

How Much Is Delivery?

We’re happy to offer free postage and packaging on all prints.

 

How Long Will It Take To Receive My Order?

We aim to ship items within 1 working day of receipt of order. Items ordered over a weekend will be processed on the first following working day. We send items First Class with Royal Mail which normally arrives within 3-5 working days. If you have any special delivery requirements including next day delivery, please email hello@lauramellor.co.uk before placing your order.

Please note we currently only ship to addresses in the UK.

 

Can I Return My Order?

You can return your order within 14 days of of delivery. Postage must be paid for by you. Returned items must arrive back in their original condition for a full refund.

 

What If You Need To Cancel My Order?

From time to time we may be unable to fulfil an order. We reserve the right to cancel or refuse an order if it is impossible to fulfil. In the event that this decision is made we will make contact immediately to advise you and to arrange a refund.

 

What If I Need To Cancel My Order?

You have the right to cancel your order, if you wish to do so please get in touch immediately by email hello@lauramellor.co.uk

 

My Order Has Arrived But Is Damaged. What Should I Do?

If you are unhappy with your purchase and believe the item purchased is damaged or faulty as a result of transit or manufacturer fault, please contact us immediately. If an item is faulty or damaged we may ask for it to be returned for inspection in its original packaging. If it is agreed that the item is faulty then a refund will be granted. If the item has been damaged in transit we will need to make a claim through the postal service and we ask that you bear with us during this process.

 

If you would like any further information on our delivery or returns please get in touch by email hello@lauramellor.co.uk

HELLO

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